FAQ's

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Revision as of 06:24, 17 April 2022 by Thebrain (talk | contribs) (added more FAQ's)
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How do I connect or hook up with an AfrikaBurn Theme Camp?

The best place is the AfrikaBurn community run Theme Camp group on Facebook:

https://www.facebook.com/groups/1230848117010749

Do you rent bicycles?

No, but the Pedals For Peace crew does a fabulous job of allowing you to get a bike and then donate it after the event:

https://www.facebook.com/Pedalsforpeace/

What about kids?

Kids (14 years and younger) & minors (15 – 17 years old) entering the event:

Anyone under the age of 18 entering the event needs to be accompanied by an adult 28 years or older.  Parents/legal guardians or elected guardians 28 years and older are only allowed to accompany a maximum of 4 kids/minors to the event. This is to ensure that there’s enough adult supervision of kids/minors onsite.

The Box Office Crew will request who the guardian is of all under age kids/minors entering the event. Once this person has been identified, we’ll link the guardian/parents’ wrist band to the kid/minors’ wrist band that they will be supervising onsite.

If you know what your Tankwa Town address is, please come prepared with that information so that we can record those details against your name/wrist band on the database.

Kids Tickets are available to purchase at the gate (R499). Minor Tickets are not. Cash and card accepted.

How do I edit the details on my ticket?

If you find that the details on your ticket do not match the details on your ID/Passport please ensure that you edit the details on your ticket before arriving in the desert.

Log into your account on Quicket.

Click on your account (top right)

Click on “My Tickets”

Find your AfrikaBurn ticket/WAP.

Alongside “Options” – Click “Edit details”

To deter scalpers, AfrikaBurn have only allowed one edit – however we are allowing a 2nd edit to ensure that your ticket admin is sorted before you arrive in the desert.  

This option is not available to Subsidised Ticket, Pensioner Ticket or Anathi Ticket holders.

How do I transfer my ticket to someone else?

If your circumstances have changed and you have sold/gifted your ticket to someone else. Please use the transfer ticket facility on Quicket. This will cancel your ticket barcode and remove the ticket from your basket and deliver the ticket to the new owner’s email address. The new ticket owner needs to download the ticket before arriving in the desert.

Log into your account on Quicket.

Click on your account (top right)

Click on “My Tickets”

Find your AfrikaBurn ticket/WAP.

Alongside “Options” – Click “Transfer Tickets”

This option is not available to Subsidised Ticket, Pensioner Ticket or Anathi Ticket holders.

How do I get to Quaggafontein?

WE HAVE MOVED. AfrikaBurn now takes place on a farm in the Tankwa Karoo called Quaggafontein. For directions please click on the links below:

For directions from Cape Town - CLICK HERE

For directions from Gauteng - CLICK HERE

For directions from Bloem - CLICK HERE

For directions from Durban - CLICK HERE